Case Study: Enhance Pediatric Healthcare Access

Enhance Pediatric Healthcare Access

Opportunity

The New England Quality Care Alliance (NEQCA), a network of almost 1,800 physicians affiliated with Tufts Medical Center, sought to enhance healthcare access for children across its network and to expand its pediatric presence in Massachusetts.

Approach

We conducted a comprehensive assessment to evaluate past QI efforts, assess culture and readiness for change, as well as identify strengths, existing tools, infrastructure and areas for improvement. Through this foundational consulting work, we created a strategic framework to meet NEQCA’s physician engagement and quality improvement goals and developed a leadership communication plan and materials to engage stakeholders critical to success.

Impact

  • This foundational work aligned NEQCA’s objectives to create a focused network pediatric strategy for its future.
Woman Doctor Holding Infant